Blog March 23, 2023

Leading Medical Center Creates a Flexible Workforce with an Internal Agency

Case Study

Turnover, vacancies, and the overreliance on agencies have been challenges for healthcare organizations for the past three years.

To overcome these challenges, one of the top academic medical centers in the United States partnered with AMN Healthcare to employ innovative enterprise workforce management approaches, including establishing an Internal Agency Pool.

This resource will walk through an innovative approach to establishing an internal agency, including:

  • How their unique employment model helped with retention as well as return RNs who left back to the organization
  • How they have optimized their use of external agencies and travelers while achieving a 86% RN fill rate consistently over the course of 2022.
  • The strategic, three-layer protocol used to deploy team members
  • What technologies they utilized to centrally manage all staff

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I agree to receive emails, automated text messages, automated phone calls, and automated phone calls that contain prerecorded content from and on behalf of AMN Healthcare, and affiliates. I understand these messages will be to the email address and/or phone number provided, and will be about advertising and marketing offers in which I may be interested. Consent not required, nor is consent a condition for purchase. By providing the phone number or email address and selecting “Download” I am providing my digital signature.