What Every CIO Should Be Thinking About in 2025 with Mark Hagan
Mark Hagan joins Elevate Care to discuss the dynamic role of technology in healthcare, especially in workforce management. He highlights the importance of strong partnerships between CIOs and HR leaders, effective change management strategies, and the role of AI in improving employee experiences. Mark also emphasizes the critical need for robust technology and data foundations to drive success across healthcare organizations.
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Timestamps
00:00 Introduction to Healthcare Technology Leadership
02:46 The Evolution of Workforce Technology in Healthcare
06:10 Strategic Partnerships: CIOs and HR Leaders
08:58 Criteria for Selecting Healthcare Technologies
11:46 Successful Implementation and Change Management
15:06 Future Innovations in Healthcare Workforce Technology
17:51 The Role of AI in Healthcare Technology
21:07 Creating a Positive Employee Experience
23:58 The CIO's Role in Driving Innovation
About Mark
Mark Hagan is the Chief Information and Digital Officer at AMN Healthcare, overseeing digital strategy, technology R&D, IT infrastructure, data security, and program management. With extensive experience in systems integration, platform rationalization, and enterprise technology execution, he has led innovations and digital transformations across multiple organizations. Before joining AMN Healthcare, Mark served as CIO and Senior VP of IT at Envision Healthcare, where he spearheaded IT strategies for healthcare services. Earlier, as IT Director at TeleTech, he managed global infrastructure expansions across multiple continents. Mark also contributes as a director for M&M Properties Colorado LLC and Wonolo, Inc. Passionate about innovation, he has introduced AI, robotic process automation, and natural language processing to enhance operations and drive growth. Learn more about Mark: https://www.amnhealthcare.com/about/a... Connect with Mark: 
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